AI-powered workforce management software improves both the customer and the employee experience while helping your organization achieve its goals.
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Rating
(174)
The call center workforce management solution enables businesses to forecast omnichannel demand and created optimized omnichannel scheduling. Key features ...
Rating
(174)
Verint Workforce Management gives you the capabilities you need to manage employees across locations, including: Staggered start and end times.
Verint AI-powered workforce engagement solutions empower managers with automation and real-time insights to help increase employee capacity and performance, ...
Rating
(19)
Reviews of Verint Workforce Management. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support.
Verint Operations Productivity captures actual handle times for all work types so you can create accurate demand forecasts and capacity plans.
Rating
(63) · Free · Android
Verint WFM for Branch increases workforce engagement and collaboration with easy to use mobile features. The app is an extension of the core solution.
Dec 27, 2023 · 9 Incredible Verint Workforce Management Features · 1. AI-Powered Forecasting and Scheduling · 2. Automated Guidance for Agents · 3. Verint ...
Workforce Management Essentials. Affordable, feature-rich contact center software solution designed to optimize employee forecasting and scheduling.
Verint workforce management — Give CX agents flexibility and empowerment without sacrificing operational efficiency. We've...
